17" AUDI A1 & S-LINE 2010 > 2017 K.O.M SPACE SAVER KIT & 125/70R17 CONTINENTAL T

Space saver returns

Fitment in the boot well cannot be guaranteed due to these getting smaller or having somthing more in there, but the majority will. Returns due to the wheel not fitting in the wheel well be charged at £30 if we are to collect. Goods-out shipping costs are non-refundable.

Returns/exchange 

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. If for some reason you ordered the incorrect item we will exchange for the correct item needed, extra payment and carriage may payable. 

Refunds 

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. 

Shipping 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Contact us 

If you have any questions on how to return your item to us, contact us.

K.O.M Space Saver spare Wheels and Tyres kits: 

FREE Standard delivery Mon-Fri this will take around 1-2 days. Purchases made on a Friday after 2.00pm will not be despached until the following Monday. If you need one quickly please give us a call 01482 505526 

Saturday delivery will cost £20.00 sorry this can't be helped. This option can only be applyed on orders up to 1.00pm on the Friday.

K.O.M Space saver Wheel Kit delivery World wide:

Delivery cost of EU Zones 1 - 4 £15.00 per space saver kit. (Northen Ireland, Republic of Ireland, France, Belgium, Luxembourg, Germany, Netherlands, Denmark, Austria, Switzerland, Spain, Italy, Czech Republic, Slovakia, Sweden, Finland, Estonia, Poland, Hungary, Slovenia, Portugal) DPD

Delivery cost for EU Zone 5 £25.00 per space saver kit. (Iceland, Norway, Latvia, Lithuania, Romania, Greece, Bulgaria, Croatia, Serbia, Bosnia & Herzegovina) DPD

Delivery cost for Zone 6 £70.00 per space saver kit - (United States of America) SPEED SHIFT

Delivery cost for Zone 7 £120.00 per space saver kit - (Australia, New Zealand, India, United Arab Emirates, Singapore  & Malaysia) SPEED SHIFT

Malta £40.00 per space saver kit 

Car and Van Tyres:

Mainland UK delivery FREE Monday - Friday

• 1 Tyre £0

• 2 Tyres £0

• 3 Tyres £0

• 4 Tyres £0

Saturday delivery will be charged at £20.00

We currently entrust UK MAIL with our UK deliveries and our typical delivery service takes 24-48 hours.

Alloy Wheels and tyres will be charged as below:

• 1 set of wheels and 1 tyre £0
• 1 set of wheels and 2 tyres £0
• 1 set of wheels and 3 tyres £0
• 1 set of wheels and 4 tyres £0
• 2 sets of wheels no tyres £0
• 2 sets of wheels and tyres £0

Please be aware delivery cut off is 2PM.

We can deliver on Saturdays for an extra £20 per order tyres only, orders placed on a Friday may not be delivered the very next Saturday if unsure please call us first.

We are afraid there are certain areas in the UK & International orders where an extra fee is unavoidable.

Scotland

AB37-56, all IV, KW1-27, PA20-78, PH15-44, KA27-30,
All of the above postcodes – £20 (per order, not per tyre)

All ZE, all HS (per order, not per tyre) £30.00

Isle of Wight

£20 (per order, not per tyre)

PO30-41

Unfortunately, we are not able to offer Saturday deliveries for these areas. Our delivery service for these areas can take up to 3 working days.

Offshore channel islands Jersey & Guernsey (per order) £30.00

Frequently asked questions

Can I have my tyres fitted?

Tyres can be fitted at our Hull depot, this will be charged per inch for example a 17" tyre will cost £17.00 & 18" tyre will cost £18.00.

When will my tyres arrive?

Your tyres should arrive the day after you receive your dispatch e-mail, but on occasion, deliveries can take 2-3 days,

What time is your cut-off time for next day delivery?

Generally, we require orders to be placed by 10 am in order to get goods to you as quickly as possible. However, during busy times (especially during winter tyre season), it can take a day or two for us to get goods dispatched. Please wait for your dispatch confirmation e-mail to come through; you will then be able to track the progress of your order.

Do I need to sign for my goods?

We can leave goods in a secure location or with a neighbour, please add the delivery instruction at the checkout

Will I be able to track my goods?

Yes, as soon as we dispatch your order we will send you a tracking code, which you can use on the UKmail website.

What do I do if my tyres do not arrive on the specified date?

Please use your tracking code to see the status of your order on the UKmail site or give them a call. If you have not received a tracking code then please contact us and we will investigate on your behalf

Help, I need my winter tyres now!

During the winter months, couriers do on occasion struggle to get things delivered as quickly as they should. This is often a result of challenging weather in addition to the strains of Christmas online shopping. We would ask you to be patient with us at this time and ideally make your purchases in advance of when the items are needed.

What if my goods appear to be damaged?

Please ensure you write damaged on the drivers paperwork/hand held device and contact us straight away.